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Technical specifications !

FAQ – Frequently Asked Questions

Why is my creative cut off on Facebook? +

On Story formats, the call-to-action button may overlap text if it is placed too close to the bottom. In general, we recommend keeping text away from the edges of the creative.

Does resolution matter if the aspect ratio is correct? +

Yes. If the expected format is 300×600px, make sure the creative is not exported at 600×1200px before sending it to Admysports.

What visibility settings are required for a YouTube video used in advertising? +

Videos set to private or premiere cannot be served in advertising campaigns. The video must be public or unlisted on your YouTube account.

Why is my link being rejected? +

Some website configurations may prevent advertising platform bots from accessing the page (via a robots.txt file or security filters). If the bot cannot verify the link, the platform automatically rejects it. The link may also be rejected if the landing page is under maintenance or does not comply with the platform's policies.

Can I run a Meta campaign without account association? +

No. Before launching a campaign on Meta, you must first submit an account association request. Without this association, the campaign cannot be delivered. A step-by-step tutorial is available to download here

Is it recommended to use multiple ad messages during a campaign? +

Yes. Using multiple ad messages gives you more flexibility in terms of optimisation.

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